Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. 

Terms & Conditions

 

  1. Introduction

    These Terms & Conditions apply to all services provided by NEO GREY LTD (“we”, “us”, “our”).

    By working with us or using our services, you agree to these terms.

  2. Services

    We provide publishing, layout design and related creative services as described on our website or agreed in writing with each client.

  3. Quotes & Payment

    Project scope, pricing and timelines are agreed in advance by email or written proposal.

    Payment terms and schedules will be clearly stated in each quote or invoice.

  4. Intellectual Property

    Unless otherwise agreed in writing, clients receive a license to use the final deliverables for their own business purposes.

    We reserve the right to display non-confidential work in our portfolio.

  5. Cancellations & Changes

    If a project is cancelled or significantly changed after work has begun, we may invoice for work completed up to that point.

  6. Liability

    We take reasonable care in our work but cannot be held liable for any indirect or consequential loss arising from the use of our materials.

  7. Governing Law

    These terms are governed by the laws of England and Wales.

Privacy Policy

 

  1. Who we are

    NEO GREY LTD is a boutique publishing and content studio based in London, United Kingdom.

  2. Information we collect

    When you contact us via our website, we may collect your name, email address and any information you choose to share in your message.

    We may also use basic website analytics to understand how visitors use our site.

  3. How we use your information

    We use your information to:

    – respond to enquiries

    – provide quotes or project information

    – manage our client relationships

    We do not sell your data to third parties.

  4. Data storage

    We store information securely and only for as long as necessary for business and legal purposes.

  5. Third-party services

    Our website may use third-party tools (such as analytics or embedded services). These providers may have their own privacy policies.

  6. Your rights

    If you would like to access, update or request deletion of your personal information, please contact us at: [your email].

  7. Contact

    For any privacy-related questions, please email us at [your email address].

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.